Privacy

This policy describes how SoftHyper handles information, data, and related materials that we collect or that clients choose to give us.

It does not cover companies, sites, or people SoftHyper does not own, employ, or manage, including contractors who publish their own material under a separate agreement.

In this policy, information means details a client or visitor supplies, by any channel, so we can do the work set out in a business agreement, or so we can respond to a request made through our Sites.

SoftHyper may update this policy. The version published on softhyper.com is the one that applies. Keep a copy of the current text for your records.

We aim to follow the privacy laws that apply to personal data we collect and use in work with customers and clients.

Information taken from a client is used for the purpose agreed in that engagement. Personal and non-public details are protected with proportionate controls, such as authenticated access, agreed between SoftHyper and the client.

When you ask us to start work or complete an order through the Sites, we may collect a name, email address, delivery address, and payment details needed to bill and fulfil the request. If something goes wrong with that request, we may use those details to reach you.

Information gathered in an engagement may be used to:

We may study this material in aggregate to improve what we offer. That analysis is not used to single you out in public.

A cookie is a small file stored on your device. Session cookies we use on the Sites are not, on their own, tied to a name or email. They usually end when you close the browser.

Some cookies keep you recognised after you sign in, so you do not have to identify yourself on every page in the same visit. You can turn cookies off in your browser. Parts of the Sites may still work; some features may not.

Optional analytics and marketing cookies stay off until you choose them. Necessary cookies are listed below.

Except as described here, we do not sell personal or non-public information to others without a prior say-so from the client.

We may give limited access to authorised partners who help us deliver the work — for example a carrier who needs a name and address to send a package. We do not hand over records of individual transactions except as this policy allows.

We work to keep information private. We may still disclose it if the law requires that, or if we honestly believe we must do so to meet a live court process, order, or legal demand served on our products, services, or Sites.

Our Sites may point to pages we do not run. SoftHyper is not responsible for how those publishers handle privacy. Once you leave our Sites, read the statement on the site that collects the data. This policy applies only to information SoftHyper collects in its own work and on its own Sites.

Payment and billing details are protected in transit with widely used encryption. We also use physical, technical, and organisational measures to limit access, keep records accurate, and prevent misuse.

Access to information in our offices is restricted, not only the payment details described above.

SoftHyper does not knowingly collect personal information from anyone under 18 through company Sites. If we learn that such information is present, we will delete it.

If your contact details change, or you no longer work with us, you may ask SoftHyper to correct, update, or delete personal information we hold, subject to any duty to keep records.

We post updates to this policy on the Sites and in other places we consider appropriate, so you can see what we collect, how we use it, and when we might disclose it.

If we plan to use personal or non-public information in a way that differs from what we said when we collected it, we will post a notice on the Sites for 30 days.

If a court finds one part of this policy unenforceable, the rest remains in force. The unenforceable part is treated as replaced by the enforceable wording that comes closest to its aim.